Our number one goal is to ensure your bathroom renovation is stress-free and on schedule and we’ve worked hard to perfect our process. It consists of just eight simple steps – read on to understand exactly how your renovation will work.
The first step is to get in touch. Call us today on 1800 NOVALE (1800 668 253) or click the button below and fill in your details. We’ll be in touch to discuss your renovation and ensure we are the right renovator to create your dream bathroom. If you decide to go ahead, we’ll arrange for one of our friendly staff to visit your home for a more in-depth discussion of your renovation.
Next, one of our expert bathroom renovators will visit your home to discuss a design and vision for your bathroom. We’ll measure it up, discuss budget, and pin down a timeline. This is the perfect time to discuss every little detail of your ideal bathroom. We’ll also bring past designs for your reference and a portfolio of completed projects so you can feel the Novalé experience.
Within five business days you’ll receive a detailed and transparent ‘scope-of-works’. This document will include everything that will be completed during your bathroom renovation… what will be supplied, what Novalé Bathrooms will be responsible for, and what, if anything, you may need to prepare. This is a simple, easy-to-read document and we’re on hand to explain and make everything clear.
On acceptance of our quote, we’ll arrange another consultation to confirm details, start date, and answer any final questions you have. We’ll also sign the job agreement and collect a deposit.
Then the exciting part starts. You’ll get all the tools you need to select the fitting and fixtures for your project. Of course, we are happy to help if you need any assistance at this stage, we’re happy to help.
On confirmation of your start date, you’ll get access to our simple online project-management software. With phone and computer access you’ll be able to check the schedule and watch as your renovation is carried out by our team. You’ll be able to follow along and ensure everything is progressing exactly planned by viewing regular progress photos.
Now that all the paperwork and set-up is out of the way, you’re renovation is ready to begin. We start with demolition and then complete every step as per the job agreement.
Once we start your project it is our sole focus. We’ll arrive on time everyday, ensure your home is well protected, clean up and leave your home in pristine condition, and work continuously on your project until it is finished perfectly.
During this process your home will be covered by a comprehensive Home Building Compensation Fund Insurance. This is arranged by Novale Bathrooms for all projects over $20,000 and you’ll be issued with a certificate at the beginning of the project.
All done! We’ll clean up and leave your home in pristine condition. We’ll walk through your new bathroom with you and make sure everything is exactly as expected.
You’ll be amazed as your bathroom is transformed into a beautiful and comfortable space you’ll love using every single day.